Extra Space Storage

We just want to express how thankful we are to have come to this place. The Store Manager, Johnathan Kennedy was an absolute delight to work with. He has a wonderful persona and attitude and he exudes so much joy when he welcomes a prospective customers. This is how he welcomed us into his facility. We were not only impressed with Johnathan’s professionalism but also with how he takes care of this facility. This place was nearly spotless. From what we observed the grounds were very clean. All this made us feel at ease. So much so that we decided to rent here instead of at another facility. Mr. Johnathan Kennedy is a rare commodity in a world filled with nine to five robots, especially in this particular industry of storage rental. We’d like to extend a special ‘Thank You’ to upper management personnel at Extra Storage’s Corporate Office for hiring such a stellar employee who is so dedicated and committed to excellence. Thank you for permitting us to send you this positive review. We hope you will recognize Johnathan in some way for his outstanding superior level of service to your company and to us your customers. Sincerely, Frank & Naomi Rodriguez

I had an incredible experience with Extra Space Storage! From the moment I walked in, I was greeted by their warm and friendly staff who made me feel right at home. The facility itself was extremely clean, well-maintained, and felt very secure with their top-notch security measures in place. What impressed me the most was the level of customer service I received. The staff went above and beyond to help me find the perfect storage unit that suited my needs. They patiently answered all my questions and provided valuable advice on packing and organizing my belongings. The convenience factor is another huge plus. The facility is easily accessible, and the loading areas are spacious, making the moving process a breeze. I also appreciate the flexibility of their rental terms, allowing me to easily adjust my storage needs as they change. Extra Space Storage truly exceeded my expectations. Their attention to detail, well-trained staff, and exceptional customer service set them apart from other storage facilities. I highly recommend Extra Space Storage to anyone in need of a reliable and secure storage solution. They are simply the best!

"Manager Jonathan at FM 529 Storage doesn't seem to grasp his job. He made a promise to call back within 24-48 hours after talking to his DM but never followed through. It’s been over a month of getting charged $110 for one day of storage and this guy doesn’t care. I'm left questioning if this lack of accountability extends to owed money as well. Extra Space's appalling customer service needs urgent attention. Life Storage never subjected me to such frustrations."